Case studies for every chapter – seminar activity
Take-away exam
Written exam
Presence to course and seminars
Business efficiency – capacity to communicate efficiently
Contents: - identifying the problem
- finding solutions
- co-ordinating people and activities
- developing products and services
- developing relationships
Communication=
The process of enhancing information, usually through a common system of symbols
The process by which information and feelings are shared through an exchange of verbal and non-verbal messages
Successful transmission of information through a common system of symbols, signs, behavior, speech, writing etc.
Creation of shared understanding through interaction of two or more agents
Detection and correction of miss-understandings
Interactive process.
Documentul este oferit gratuit,
trebuie doar să te autentifici in contul tău.